August is a popular travel month, and as you set up those Out Of Office email responders you might be experiencing a bit of dread. Not the feeling we’re looking for when we’re about to go on a well-deserved vacation.
We’re so connected to our work, our phones, our co-workers. In Silicon Valley, you can hop on an Uber Pool after office hours to find your fellow rider sitting in the backseat with their laptop open, working on the go, iPhone in hand, and Apple watch dinging. How do we turn this off and feel okay about it? Unfortunately, throwing your iWatch in the ocean for 1 week, although tempting, isn’t a solution!
What you need is a service operations automation platform like Accelo that can streamline your Inbox, so when you come back from vacation you aren’t overwhelmed with emails and unable to get to the work you really want to do, like growing your business. Here’s how:
Create a shared inbox for everyone on your team. The inbox will allow your teammates to see correspondence in real-time, boosting company-wide transparency and creating a more proactive environment.
With a Team Inbox that archives and stores all of your client-related communication, your co-workers will always have access to the information they need, eliminating the need to reach out to you while you’re getting some R&R! They will be able to find old emails through a global search so that no message is left unanswered.
The best part is that everyone on your team should always be on the same page when it comes to a particular client relationship (no more excuses), and you don’t have to risk looking unprofessional when an email gets lost among all the clutter.
Opening your inbox after a relaxing weekend is undeniably HARD. With Accelo, you can keep track of every minute you spend in your inbox with automated time tracking, which captures every the minute you’re spending on client responses and internal requests. You’ll be able to cut down on internal communication through the sheer transparency of how long it’s taking, making you more efficient and wary of getting stuck on one thing. Client emails will be billed, so you’re properly compensated for all of the hard work you’re doing.
If you’re feeling motivated to conquer your overflowing inbox and get back to doing the work you love, click here for a free trial of Accelo's platform that takes care of everything in the background, so that you can focus on your clients. Or, to find out exactly how much-unbilled emails are costing you, try our Meeting Email Leakage calculator.